ALASKA AIRLINES

ALASKA AIRLINES REFUND STATUS

LAST UPDATED 8/30/06 8:46AM MST

Hurricane John Exception Policy

Travel To/From Puerto Vallarta and Los Cabos

Ticketed passengers that are affected by Hurricane John scheduled for travel August 31 through September 1, 2006, to/from Puerto Vallarta or Los Cabos will be allowed the following changes to assist in their travel needs. These apply to both revenue and Mileage Award tickets.

If new/rescheduled travel is on/before September 21, 2006, then change fees/add collection will be waived.

If new/rescheduled travel is on/after September 22, 2006, then change fees/add collection apply to the new travel dates.

A full refund can be offered if the passenger does not wish to travel or does not have new dates of travel.

How To Contact Us:

For ticket changes on Alaska Airlines related to this event, please call Alaska Airlines international desk at 1-800-308-0101.

For award ticket changes on partner airlines related to this event, please call Alaska Airlines partner desk at 1-800-307-6912.

For ticket changes to Alaska Airlines Vacation packages, call Alaska Airlines Vacations at
1-800-468-2248.

To receive the latest information on your flight status via e-mail or text message, create a Flight Status Alert. We will notify you in the event of delays, early arrivals, and cancellations of Alaska Airlines or Horizon Air flights.